Business Excellence through Six Sigma, Lean Six Sigma,
Change Management, Balanced Score Card, Business Process
Re-engineering, Customer Relationship Management, Supply
Chain Management, Value Chain Management, Knowledge
Management, The Entrepreneurial HR approaches.
Conference Schedule
| For Whom |
Conference Sessions |
Date |
Time |
| Common for All |
Business Excellence in Service Industry |
15th September
2006 |
9:00 am
to
5:00 pm |
| Infocom Track |
Business Excellence in Technical Development
(as practiced by technical teams in IT, Telecom,
KPO, etc.) |
16th September
2006 |
| Transactional
Track |
Business Excellence in Transactions (as practiced
in BPO, Banking, Insurance, Stock Broking, other
Financial Services etc.) |
| Hospitality &
Retail Track |
Business Excellence in Hospitality & Retail
(as practiced in Health Care & Hospitals,
Travel & Tourism, Retail, Airlines, Media
& Entertainment, Education etc. |
| EPC & SCM
Track |
Business Excellence in Turnkey project management
and supply chain management (as practiced by project
teams in EPC: Engineering, Procurement & Construction;
SCM, Imports, Exports, Consulting, Logistics etc)
|
Delegates are free to
select tracks and topics of their choice
irrespective of their current role or industry
sector.
Delegates from manufacturing sector can
also derive a lot of value from this conference.
“All companies are service companies; some
also manufacture products” - Peter
Drucker.
|
|
